Questions & Answers

Yes, 12 months a year.

Yes, the lake has catfish.

Yes, all our cottages are equipped with a pedal boat and two kayaks.

Your stay includes a housekeeping service. You may obtain additional services for an extra fee.

Yes, our cottages are a 15-minute drive from the village.

No, we supply all the bedding.

Yes, the water is pure and crystal-clear.

Yes, all our cottages are equipped with a BBQ and two propane tanks (however, you will have to incur the cost of any extra refills).

No, but you can buy some from  the village supermarket.

No. All our cottages are non-smoking.

You may take possession of the cottage as of 5 p.m. the day of your arrival.
N.B. If you need to make special arrangements, contact us.

You must leave the cottage no later than Noon the day of your departure, or at 7 p.m. Sunday.
N.B. If you need to make special arrangements, contact us.

Yes, under certain conditions. If you plan to bring a pet, contact us beforehand.

Simply type the cottage’s address in your GPS device, on Google Maps or Waze, or print out the directions prior to leaving.

Yes, but the area only enjoys basic internet reception.

No, it’s all included. For the toilet paper and paper towels, we provide a reasonable supply intended to last the length of your stay.

No, a minimum two-night stay is required. Also, no Sunday arrivals.

Yes, although in some cases, you might have to take a gravel road.

This information is provided on the cottage spec sheet when you book.

Yes. Telephone or online bookings must be paid via credit card or Interac e-Transfer.

Yes. A minimum 50% deposit is required at time of booking.

Availabilities online are in real time. Nevertheless, feel free to call us if don’t find what you’re looking for. We will do our utmost to assist you.

No. Once a booking is cancelled, the unit is made available again online.

We accept bookings 24 months in advance.

The two mandatory taxes in Quebec are the GST (10%) and QST (5%). You will also have to pay a tax on lodging amounting to 3.5% of your rental fee before GST and QST.

All bookings are calculated on a per night basis, which varies depending on the season.

A security deposit of maximum $500 is held as collateral in the event that you should cause any damages during your stay. It is charged to your credit card at the time of booking and refunded at the end of your rental period, after the cottage has been inspected. For minor damages, a sum equal to the value of the damaged good will be deducted from the deposit.

A booking deposit is the amount you must pay upon reserving a cottage. It equals 50% of the total booking cost. The deposit makes it possible to block off the rental period for you and make the reservation under your name.

This is the balance due 30 days before your arrival. It equals 50% of the total booking cost.
N.B. Reservations made within 30 days of the arrival date must be paid in full at the time of booking. You will receive an email confirming the amount due following your booking.

We realize that plans sometimes change and we’ll be happy to modify your booking as long as there are availabilities for the new rental period or the new unit being requested.

IMPORTANT! No modifications will be permitted in the 30 days prior to your arrival date.

We will refund you your deposit if you cancel over 30 days before your arrival date. Deposits will not be refunded for cancellations within 30 days of the arrival date.

In the event of major damage or a problem preventing the unit from being occupied, you will be refunded 100% or given an equivalent cottage if available. No additional sum will be paid out.

Prior to your arrival, we will email the information you need to access the cottage and enjoy the amenities onsite.

Before packing a specific item, check the cottage spec sheet to see if it comes with your rental. If uncertain, contact us and we’ll be happy to provide you with the information.

You must leave the premises in the same condition you found them in upon arriving. Additional cottage housekeeping fees and hot tub maintenance fees may apply if you fail to abide by the directives pertaining to cleanliness and proper usage.

Smoking inside the cottage is strictly forbidden. Should we have reason to believe the no-smoking rule has not been observed, your security deposit will not be refunded to you and will instead go to the owner of the cottage as payment for damages.

Should you experience any problems whatsoever, you can call us directly at 438-888-8000 or email us at yvano.loc@gmail.com.

Call the Hydro-Québec Power Outages line directly at 1 800 790-2424 or visit http://pannes.hydroquebec.com/pannes/bilan-interruptions-service/.

Yes. You must shower before entering the hot tub. Also, no drinking or eating is allowed. Please note it is recommended that you limit your time to 20 minutes.

We test the hot tub’s water before you arrive to ensure its quality. It is up to you to ensure that quality is not compromised. Nevertheless, members of our staff will drop in during your stay to make sure the water is stable.
IMPORTANT! Draining the hot tub, or adding products or water to it, is strictly forbidden.

No need to. All our cottages are decorated for the Holidays (Christmas Tree and other decorations).

No, it is actually strictly forbidden! You must comply with the maximum capacity or risk expulsion. This applies to both daytime and overnight guests. It is for insurance purposes. We could have our contract revoked if the insurer’s requirements are not met and would be unable to file any claims in the event of an incident or accident.

Our cottages are located less than 75 minutes from Montreal.

Yes, we keep forgotten items, but for a limited time only. Get in touch with us right away if you left something behind and we’ll ensure you get it back. Please note however that we are not responsible for lost or stolen items.

All our cottages are equipped with two pairs of adult snowshoes and one pair of children’s snowshoes.

You will have eight lifejackets of varying sizes at your disposal free of charge. We do, however, recommend you pack a lifejacket for children under the age of two.